What's New in Microsoft Dynamics CRM 2011 Training Course
Course 80289
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Course Overview
This one-day instructor-led course, What's New in Microsoft Dynamics CRM 2011, provides students with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM 2011.
This one-day instructor-led course, What's New in Microsoft Dynamics CRM 2011, provides students with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM 2011.
Course Outline
Module 1: Introduction This module provides a general overview of the features and benefits of using Microsoft Dynamics CRM 2011. Lessons
Module 2: Improvements to the Microsoft Dynamics CRM Application Modules and Productivity This module focuses on the specific improvements to the application modules, in addition to enhancements to user productivity. This module will focus on a number of topics such as navigation changes, visualizations and analytics, personalization of the application, Microsoft Dynamics CRM Client for Microsoft Outlook changes, data import, team ownership, goal management, and many other features and enhancements. Lessons
Module 3: Customizing and Extending Microsoft Dynamics CRM 2011 This module covers the improvements made to the basic entity customization functionality, in addition to enhancements to additional extensibility components such as workflows, dialogs, web resources, solution management, and integration with Microsoft Office SharePoint Server. Lessons
Module 4: Administration, Configuration, and Installation This module focuses on the hardware and software requirements for Microsoft Dynamics CRM 2011, improvements to the installation process, and an overview of upgrade considerations. This module will cover changes to the Deployment Manager, in addition to licensing and auditing functionality new to this version. Lessons
Module 5: Configuration and Settings This module introduces the changes to the Microsoft Dynamics CRM 2011 server settings, and additional personal options that are new to this version. Additionally, this module introduces role based forms and field level security. Lessons
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