Office 365: A day in the life of the End-User Training Course

Course 50588
1 Day

Instructor-Led Live: $695
Instructor Led Remote: $495 - Learn more
Course Overview
This one-day instructor-led course provides students with the knowledge and skills to productively utilize Office 365. The course focuses on day in the life scenarios for working in Outlook Web Access (OWA), accessing new features of Outlook 2010 utilizing Exchange 2010, Lync and SharePoint and Web Apps associated with SharePoint.
Audience
Course 50588: Office 365: A day in the life of the End-User is intended for information workers who have used Microsoft Office and basic navigation skills. This course is also designed to provide Technology-Influencing Business Decision Makers (TIBDM) an understanding of how Office 365 can increase employee productivity, share information easily and complete tasks faster.
Course Outline
Module 1: Understanding Office 365 
This module explains how to Office 365 is designed to help you be more productive in your work day.
Lessons
  • What is Office 365?
  • What makes up Office 365?
  • How is Office 365 integrated?
After completing this module, students will be able to:
  • Understand what Office 365 is.
  • Identify the products that make up Office 365.
  • Know how Office 365 products integrate to make you more productive.
Module 2: Accessing Office 365 Remotely 
This module explains how to sign-in through the Office 365 web screens.
Lessons
  • Access the Office 365 web screens.
  • Review the general information.
Lab : Access the Office 365 Web Screens
  • Sign into Office 365 web screens.
  • Review the main screen.
  • Ensure the Lync client is downloaded.
Lab : Download the Lync Client (Optional)
  • Download the Lync Client.
After completing this module, students will be able to:
  • Sign-in to the Office 365 web screens.
  • Understand how to access SharePoint and Outlook Web Access (OWA) remotely.
  • Download the Lync client.
Module 3: Working with Outlook Web Access (OWA) 
This module explains how to work with e-Mail using Outlook Web Access (OWA).
Lessons
  • Review the User Interface.
  • Learn how to send and reply to mail.
  • Learn how to turn on out of office.
  • Learn how work with calendar.
Lab : Working with e-Mail
  • Change sort options and view conversations.
  • Use the quick search.
  • Apply category to messages.
  • Create new message.
  • Reply to message.
Lab : Working with Calendar
  • Create a new meeting request.
  • Change calendar permissions.
  • Share calendar with others.
  • Print calendar.
Lab : Set up Out of Office
  • Create an out of office reply.
After completing this module, students will be able to:
  • Access and use e-Mail from the web views.
  • Create calendar entries from the web views.
  • Set up Out of Office from the web views.
Module 4: Using New Features in Outlook 2010 
This module explains how to utilize new features within Outlook 2010 when working with Office 365 Exchange. 
Lessons
  • View Mail Tips. See when someone is out of the office when creating a message.
  • Ignore a message.
  • Find availability of rooms and people instantly.
Lab : Working with Mail
  • Create a new message to a large group.
  • Create a new message to someone who is outside of the office.
  • Create a new message to someone who is out of office.
Lab : Working with Calendar
  • Set up a new meeting with internal participants and rooms.
After completing this module, students will be able to:
  • Understand how mail tips can save time and avoid sending messages to unintended groups.
  • Find calendar and room availability for a meeting quickly.
Module 5: Using Lync to Collaborate with Others 
This module explains how to utilize Lync to collaborate with others through instant message, call, video and sharing of information. 
Lessons
  • Create a locate a contact.
  • Create customer contact groups.
  • Communicate with a contact through instant message, call and video.
  • Share a program, desktop screen, PowerPoint presentation or document with contacts.
  • Create a group meeting instantly and proactively.
  • Record your meetings and locate them.
Lab : Locate and Add a Contact
  • Locate a contact you e-Mail.
  • Add a contact to your Contact list.
  • Pin a frequent contact.
  • Create a contact group.
  • Move a contact to a group.
Lab : Communicate with a Contact
  • Send an instant message to a contact.
  • Call a contact.
  • Video chat with a contact.
Lab : Share Information with a contact
  • Send a document.
  • Share your desktop and give control.
  • Share a Program.
Lab : Invite Others to join your session
  • Add participants.
  • Share a PowerPoint presentation.
  • Add a poll page.
  • Record your session.
  • Locate your recordings.
Lab : Create a new Lync meeting
  • Create a new meeting request.
  • Add Lync meeting information to your meeting request.
After completing this module, students will be able to:
  • Locate and add a contact to a contact list or custom contact group created.
  • Communicate with a contact through instant message, phone and video call.
  • Share information with contacts including documents, desktop sharing, PowerPoint presentations and programs.
  • Create a Lync meeting proactively through Outlook.
  • Record a meeting and locate the recordings.
Module 6: Using SharePoint to locate and Share Information 
This module explains how SharePoint can be a great source to locate and share information about yourself and the documents you work with.
Lessons
  • Navigate a Team Site.
  • Working with documents and view within Outlook.
  • Working with calendar and view within Outlook.
  • Collaborate on Documents.
  • Modify the My Site profile.
  • Search within a SharePoint Site.
Lab : Navigating SharePoint
  • Review Ribbon navigation.
  • Review contextual ribbons in a document library and calendar.
Lab : Working with documents
  • Upload a document.
  • Share a document with others.
  • Tag a document.
  • Check out a document to modify and edit.
Lab : Working with Calendar
  • Create a calendar entry.
  • Modify a calendar entry.
Lab : Connecting SharePoint to Outlook
  • Connect a document library to Outlook.
  • View the document library within Outlook.
  • Connect a Calendar list to Outlook.
  • View the Calendar list within Outlook.
  • Copy a calendar entry from Outlook to SharePoint.
Lab : Collaborate on Documents
  • Modify a Word document simultaneously.
  • See changes by others when in the document.
Lab : Working with My Site
  • View your profile information.
  • Modify your profile information.
  • Modify your organizational tree.
  • Add a document and share with others.
  • View tags.
Lab : Using Search
  • View your profile information.
  • Modify your profile information.
  • Modify your organizational tree.
  • Add a document and share with others.
  • View tags.
After completing this module, students will be able to:
  • Navigate a SharePoint site.
  • Upload and modify a document on a site.
  • Create and modify a calendar entry on a site.
  • Work with more than one person in a document and see their changes.
  • Modify their My Site profile and add documents.
  • Search within SharePoint.
  • View documents and calendar information on SharePoint from within Outlook.
Module 7: Using Web Apps with Documents 
This module explains how you can view and modify a document in a web browser.
Lessons
  • View a document in a web browser
  • Modify a document in a web browser
Lab : View a document
  • Open a Word document in a web browser
  • Open an Excel document in a web browser
Lab : Modify a document in a web browser
  • Modify a Word document in a web browser
  • Modify an Excel Document in a web browser
After completing this module, students will be able to:
  • Open a document in a web browser
  • Modify a document in a web browser

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