Managing Enterprise Devices and Apps using System Center Configuration Manager Training Course

Course 20696
5 days

Instructor-Led Live: $2,495
Instructor Led Remote: $1,995 - Learn more
Course Overview
Get expert instruction and hands-on practice configuring and managing clients and devices using Microsoft System Center 2012 R2 Configuration Manager, Microsoft Intune (formerly Windows Intune), and its associated site systems. In this five-day Microsoft Official Course, you will learn day-to-day management tasks including how to manage software, client health, hardware and software inventory, applications, and integration with Microsoft Intune. You also will learn how to optimize System Center 2012 Endpoint Protection, manage compliance, and create management queries and reports. This course, in conjunction with Microsoft Official Course 20695B, also helps certification candidates prepare for Exam 70-696:Managing Enterprise Devices and Apps.

Please see our registration policy for information regarding low enrollment.
Audience
Course 20696: Managing Enterprise Devices and Apps using System Center Configuration Manager is intended for experienced IT Professionals, typically described as Enterprise Desktop Administrator (EDA). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium/large/enterprise organizations. A significant portion of this audience uses or intends to use System Center 2012 R2 Configuration Manager and Windows Intune to manage and deploy PCs, devices, and applications. The Enterprise Desktop Administrator also supports either domain joined or non-domain joined Bring Your Own Device (BYOD) scenarios, mobile device management, and secure data access on common platforms, such as Windows 8.x, Windows Phone 8.x, iOS, and Android by using System Center 2012 R2 Configuration Manager with Windows Intune.
Course Outline
Module 1: Managing Desktops and Devices in the Enterprise
This module explains the features included in System Center 2012 R2 Configuration Manager and Windows Intune and how you can use these solutions to manage desktops and devices in an enterprise environment.
Lessons
  • Systems Management Using Configuration Manager and Windows Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports
Lab : Performing Administrative Tasks by Using the Configuration Manager Tools
  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool
Lab : Creating Queries and Configuring Reporting Services
  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point
After completing this module, students will be able to:
  • Explain how using Configuration Manager and Windows Intune addresses the challenges of managing systems and users in today’s enterprise.
  • Describe the Configuration Manager, Windows Intune, and Microsoft Azure cloud services architecture.
  • Describe the management tools that you use to perform administrative functions for Configuration Manager and Windows Intune.
  • Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
  • Describe the Configuration Manager queries and reports.

Module 2: Preparing the Infrastructure to Support Desktop and Device Management
This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server.
Lessons
  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration
Lab : Configuring Boundaries and Resource Discovery
  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods
Lab : Configuring User and Device Collections
  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window
Lab : Configuring Role-Based Administration
  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User
After completing this module, students will be able to:
  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Configure the Exchange Server Connector for mobile device management.
  • Configure user and device collections.
  • Configure role-based administration.

Module 3: Deploying and Managing the Configuration Manager Client
This module explains how to deploy and manage the Configuration Manager client.
Lessons
  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager
Lab : Deploying the Configuration Manager Client Software
  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation
Lab : Managing Client Settings
  • Configuring Client Settings
After completing this module, students will be able to:
  • Describe the requirements and considerations for installing the Configuration Manager client.
  • Deploy the Configuration Manager client.
  • Manage client settings.

Module 4: Managing Inventory for PCs and Applications
This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and Software Metering.
Lessons
  • Overview of Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence
Lab : Configuring and Managing Inventory Collection
  • Configuring Hardware Inventory
Lab : Configuring Software Metering
  • Configuring Software Metering
Lab : Configuring and Managing Asset Intelligence
  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports
After completing this module, students will be able to:
  • Describe inventory collection and identify differences between managing personal and corporate owned devices.
  • Configure and collect hardware and software inventory.
  • Manage inventory collection.
  • Configure and manage Software Metering.
  • Configure and manage Asset Intelligence.

Module 5: Distributing and Managing Content Used for Deployments
This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments.
Lessons
  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points
Lab : Distributing and Managing Content for Deployments
  • Installing a New Distribution Point
  • Managing Content Distribution
  • Implementing Content Prestaging
After completing this module, students will be able to:
  • Prepare the infrastructure for content management.
  • Distribute and manage content on distribution points.

Module 6: Deploying and Managing Applications
This module explains how to distribute, deploy, and monitor applications for managed users and systems.
Lessons
  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Configuring and Deploying Windows Store Apps
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager
Lab : Creating and Deploying Applications
  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications
Lab : Managing Application Supersedence and Removal
  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application
Lab : Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager
  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users
Lab : Deploying Virtual Applications by Using Configuration Manager
  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications
After completing this module, students will be able to:
  • Describe the application management features of Configuration Manager.
  • Create applications.
  • Deploy applications.
  • Manage applications.
  • Configure and deploy Windows Store apps.
  • Configure and deploy virtual applications.

Module 7: Managing Mobile Devices by Integrating Windows Intune with Configuration Manager
This module explains how to integrate Windows Intune and System Center 2012 R2 Configuration Manager to manage mobile devices. There is no lab following this module.
Lessons
  • Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
  • Managing Mobile Devices by Using the Windows Intune Connector
  • Deploying Applications to Mobile Devices
After completing this module, students will be able to:
  • Describe mobile device management by using System Center 2012 R2 Configuration Manager.
  • Configure the Windows Intune connector for Configuration Manager.
  • Deploy applications to mobile devices.

Module 8: Maintaining Software Updates for Managed PCs
This module explains how to maintain software updates for PCs managed by Configuration Manager. 
Lessons
  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates
Lab : Configuring the Site for Software Updates
  • Configuring and Synchronizing the Software Update Point
Lab : Deploying and Managing Software Updates
  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules
After completing this module, students will be able to:
  • Describe the software updates process.
  • Prepare a Configuration Manager site for software updates.
  • Manage the evaluation and deployment of software updates.
  • Configure automatic deployment rules.
  • Monitor and troubleshoot software updates.

Module 9: Implementing Endpoint Protection for Managed PCs
This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection.
Lessons
  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies
Lab : Implementing Endpoint Protection
  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection
After completing this module, students will be able to:
  • Describe how Endpoint Protection is used to detect and remediate malware and security vulnerabilities.
  • Configure, deploy, and manage Endpoint Protection policies.

Module 10: Managing Compliance and Secure Data Access
This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
Lessons
  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Data Access by Using Profiles
Lab : Managing Compliance Settings
  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings and Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections
After completing this module, students will be able to:
  • Describe compliance settings features.
  • Create and deploy configuration items and baselines.
  • View compliance results by using reports and log files.
  • Manage data access by using connection profiles.

Module 11: Managing Client Status, Power Management, and Remote Administration
This module explains how to use Configuration Manager to manage and monitor client activity and health status.
Lessons
  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools
Lab : Configuring and Monitoring Client Status
  • Configuring and Monitoring Client Communication and Health Status
Lab : Configuring Power Management Settings
  • Applying a Power Management Plan
Lab : Configuring Remote Tools
  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control
After completing this module, students will be able to:
  • Configure and monitor client status.
  • Configure power management settings by using Configuration Manager.
  • Configure remote tools to support client activity.

Module 12: Maintaining Configuration Manager Sites And Site Systems
This module explains how to configure site maintenance tasks and perform backup and recovery of a site system.
Lessons
  • Overview of Configuration Manager 2012 Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site
Lab : Maintaining System Center 2012 R2 Configuration Manager
  • Configuring Maintenance Tasks in Configuration Manager
  • Configuring the Site Backup Task
  • Recovering a Site from a Backup
After completing this module, students will be able to:
  • Identify Configuration Manager site maintenance tasks.
  • Back up and recover a Configuration Manager site system.

    Registration

Have a Microsoft Voucher?
Alexandria  |  Atlanta  |  Austin  |  Baltimore  |  Birmingham  |  Buffalo  |  Boise  |  Boston  |  Boulder  |  Charleston  |  Charlotte  |  Chicago  |  Cincinnati  |  Cleveland  |  Columbus  |  Dallas  |  Denver  |  Des Moines  |  Detroit  |  Hartford  |  Houston  |  Indianapolis  |  Jacksonville  |  Kalamazoo  |  Las Vegas  |  Los Angeles  |  Melville  |  Nashville  |  New Orleans  |  New York  |  Orlando  |  Overland Park   |  Palm Beach Gardens  |  Philadelphia  |  Phoenix  |  Pittsburgh  |  Princeton  |  Providence  |  Raleigh  |  Reno  |  Salt Lake City  |  San Antonio  |  San Diego  |  San Francisco  |  Savannah  |  Scottsdale  |  Seattle  |  St. Louis  | Tallahassee  |  Tampa  |  Toronto  |  Washington DC  |  Wichita