Managing Office 365 Identities and Services Training Course
Course 20346
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"Brian is the best instructor I have met in all of my training. He is patient, articulate and he knows what he teaches."
-Andre D.
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"Brian is the best instructor I have met in all of my training. He is patient, articulate and he knows what he teaches."
-Andre D.
View more testimonials >
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Course Overview
This is a 5-day Instructor Led 20346 Managing Office 365 Identities and Services training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. The 20346 Managing Office 365 Identities and Services training course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347. Windows Azure and Office 365 are required or used as part of the lab for this course, which may not be available in all countries. Please check with your Microsoft training provider that these cloud services are available in your area. Training Providers please reference the course setup guide for more details. Audience
Course 20346: Managing Office 365 Identities and Services is designed for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements and supporting technologies. Course 20346 is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, and integration with on-premise directory services, and compliance with service level agreements. Students who attend this course should have completed course 40041, an overview of Office 365, experience in Windows PowerShell, working with virtual machines and using a remote desktop. Course Outline
Module 1: Preparing for Office 365 This module reviews the features of Office 365 and identifies recent improvements to the service. It then identifies the challenges in deploying Office 365 the benefits of the FastTrack approach compared to the traditional plan/prepare/migrate deployment process. After this, you examine how to plan the pilot, provision tenant accounts and finally, verify that clients can connect to the Office 365 service. Lessons
Module 2: Managing Users, Groups, and Licenses In this module, students learn about managing users, groups, and licenses by using the Office 365 console and Microsoft PowerShell. Lessons
Module 3: Administering Office 365 In this module, students learn about more complex administration functions, such as the management of administrators themselves, how to configure and set password policies in Office 365, and how to enable and administer rights management to protect confidential documents. Lessons
Module 4: Planning and Managing Clients In this module, students learn how to plan for client deployment and ensure that users get the tools they need to interact with Office 365 effectively. This module covers the planning process, how to make Office 365 ProPlus available to end-users directly, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office. Lessons
Module 5: Planning DNS and Exchange Migration In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. So far, you have been looking at Office 365 on its own. In this module, you move on to considering what you have to cover when migrating services from your on-premise environment, starting with your email system. This module addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. In the lab, you will practice that planning and then carry out a cutover migration from your on-premises environment to Exchange Online. Lessons
In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. This module also addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. Lessons
Module 7: Administering Exchange Online In this module, you learn how to configure Exchange Online settings that you planned in the previous module, including archive polices, anti-malware and anti-spam settings, additional email addresses and external contacts and resources. These are actions that you would typically carry out during the Deploy phase of the Office 365 FastTrack deployment or as part of the normal management operations of Exchange Online. You typically carry out these actions through the Office 365 portal, although you can also use the Windows Azure Active Directory PowerShell console to access additional features. Lessons
Module 8: Configuring SharePoint Online In this module, students learn how to plan a SharePoint Online implementation that reflects the customer's needs and then create site collections that reflect those requirements. This module then covers the process of external user sharing with SharePoint Online and describes how this arrangement helps organizations share information more effectively. Lessons
Module 9: Configuring Lync Online In this module, students learn how to identify factors in the customer's environment that need to be reflected in the Lync Online deployment plan, then configure Lync Online to reflect the customer's business requirements, both at the end-user level and at the organization level. Lessons
Module 10: Implementing Directory Synchronization In this module, students learn how to plan, prepare and implement DirSync as a methodology for user and group management in an Office 365 deployment. The module covers the preparation of an on-premises environment, the installation and configuration of DirSync, and how to manage Active Directory users after DirSync has been enabled. Lessons
Module 11: Implementing Active Directory Federation Services In this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also cover the management process for certificates and the AD FS servers. Lessons
Module 12: Monitoring Office 365 In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides. Lessons
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